Comments on: F-ck your offers! Game-ending user complaints & 3 developer solutions

By: Gamers Rights Law » Updates, important Updates

Gamers Rights Law » Updates, important Updates — Wed, 04 Nov 2009 15:14:16 +0000

[...] Remember the sentimental stories you’ve read about games closing, and classy ways (I’m looking at you, Matrix online) to do that, and not-so-classy ways to close a world? Well here’s a story about a disgruntled customer who isn’t happy with coupons. [...]

By: Are social gaming offers scamming users? A detailed analysis of Techcrunch’s Scamville article | Andrew Chen (@andrew_chen)

Mon, 02 Nov 2009 15:31:27 +0000

[...] folks over at Gambit have written a solid article addressing these issues head on, where they discuss 3 game ending user [...]

By: EVCin » Quick Hits: Playfish Offers, Notification Spam, Fast Growth and Country-Themed Items

Fri, 16 Oct 2009 15:43:57 +0000

[...] can’t beat the straight talk regarding the pros and cons about offers – a great example is “F-ck your offers! Game-ending user complaints & 3 developer solutions” that highlights the common customer [...]

By: marvin wright

marvin wright — Wed, 14 Oct 2009 05:41:59 +0000

I enjoyed reading this, very straight forward, and i have no complaints with gambit, the only thing that really bugs me is “BORED” people who continue to harrass developers and brown nose so deep on forums cause they think they have a point… when in fact they dont

By: Age (and ARPPU) ain’t nothing but a number: Data on how age impacts social gaming monetization | Igniting Startups - nPost

Thu, 01 Oct 2009 20:33:13 +0000

[...] Will they be completing offers to earn your currency? Offers can bring in decent ARPPUs, but, for certain user groups, may lack the longetivity of direct payment methods. Will your users complete offers, only to decide that they hate the experience and would rather abandon the process – or your community – altogether? How will you deal with this? For further exploration of this topic, see Gambit’s post on user complaints and coping strategies. [...]

By: Age (and ARPPU) ain’t nothing but a number: Data on how age impacts social gaming monetization | Andrew Chen (@andrew_chen)

Tue, 22 Sep 2009 14:47:18 +0000

By: Game Tycoon»Blog Archive » Articles of Interest

Game Tycoon»Blog Archive » Articles of Interest — Sun, 13 Sep 2009 06:22:55 +0000

[...] list of the various problems that can emerge when you employ the 3rd party offer revenue mechanisms that are becoming increasingly popular in F2P [...]

By: Susan

Susan — Fri, 04 Sep 2009 20:40:10 +0000

A question about two of the points in this post:

If I don’t award (apology) points to users who are complaining, what CAN I do to console that user?

I don’t want them to go to their forums and start spreading the word that my game is a scam, but I also don’t want them to scam ME.

I know you suggest removing the offending offer, but is there anything else beyond that?

By: Virtual Goods Market: Non-profits in Facebook’s gift store; Mobile payment providers galore!; Mature companies continue to increase revenue; Best practices from Gambit « Viximo Virtual Goods Market Blog

Fri, 04 Sep 2009 18:11:34 +0000

[...] The ins and outs of offer based payments Gambit breaks down the best practices of the offer based payments model including common complaints and best solutions [...]

By: Seth Jay Goldberg

Seth Jay Goldberg — Fri, 04 Sep 2009 03:19:16 +0000

Absolutely Awesome! Dead On…. And 100% Correct!

I like the fact it touches on answers to the problem as well as the darker side of the groups that form to scam the system (This happened with “Free Ipod Traffic” as well)